True humanitarian aid is not just a matter of good intentions; it is a system that combines principles with professionalism. Believing that every person who deserves assistance deserves the highest-quality and most responsible service, we base our work on international best practices and standards.
Our Core Principles
We draw our inspiration from three complementary sources: our endowment heritage, our humanitarian mission, and the international humanitarian principles endorsed by the UN:
Humanity
We work for people simply because they are “human,” without distinction of race, religion or language. Protecting human life and upholding human dignity is our primary goal.
Impartiality and Non-Discrimination
We provide assistance solely on the basis of the degree of need. We make no distinction based on religion, race or affiliation; priority goes to those most in need.
Independence
Our humanitarian decisions are independent of any political or economic agenda. Our road map is determined solely by the situation of those in need.
Accountability and Transparency
We document every project we implement, publish periodic reports and remain open to audit—because the resources entrusted to us demand responsibility.
Our Commitment to International Standards
We align our working model with international humanitarian standards and continuously improve it accordingly:
Core Humanitarian Standard
(CHS)Commitments to appropriate and timely assistance, strengthening local capacities, complaint mechanisms, resource management and competent staff.
Sphere Standards
Minimum humanitarian standards in water, sanitation, food, shelter and health.
UN Humanitarian Principles
Humanity, impartiality, operational neutrality and independence.
International standards are not barriers that limit us, but a gateway that guarantees beneficiaries’ right to receive the best possible service.
We manage every resource entrusted to us with transparency.